Privacy Policy of Pentanik

At Pentanik, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and safeguard your personal data when you interact with us through our website, products, services, and other online platforms. We encourage you to read this policy carefully to understand our practices regarding your personal information and how we will treat it.

 

Information We Collect

We collect various types of information from you when you interact with us, including:

  • Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment details when you make a purchase or register for an account.
  • Technical Information: We may collect information about your device, such as your IP address, browser type, operating system, and device identifiers when you visit our website or use our services.
  • Usage Information: This includes data about your interactions with our website, such as pages visited, links clicked, and time spent on the site.
  • Location Data: We may collect information about your location if you allow us to do so, either through your device settings or by using our services.
  • Communication Data: If you contact our customer support, participate in surveys, or interact with us on social media, we may collect information from those communications.

 

How We Use Your Information

We use the information we collect to:

  • Provide and Improve Services: We use your personal information to process orders, manage your account, and deliver products and services. We also use this data to enhance our offerings and develop new products.
  • Personalize Your Experience: We use your data to tailor content, advertisements, and recommendations to your preferences and interests.
  • Communicate with You: We use your contact information to send you important updates, promotional offers, and respond to your inquiries or feedback.
  • Security and Fraud Prevention: We use your data to protect our website, services, and customers from fraud, unauthorized access, and other illegal activities.
  • Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

 

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT support.
  • Business Partners: We may share your data with our business partners who offer products or services that complement our own, subject to your consent.
  • Legal Authorities: We may disclose your information to law enforcement or other government agencies if required by law or to protect our legal rights.
  • Corporate Transactions: If Pentanik undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences. We use cookies to:

  • Enhance User Experience: Cookies allow us to remember your preferences and customize your experience on our website.
  • Analyze Usage: We use cookies to gather data on how visitors use our site, helping us improve its functionality and performance.
  • Target Advertising: We may use cookies to deliver personalized ads based on your browsing behavior.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

 

Data Security

We take data security seriously and implement a variety of measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

 

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal data, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in the email or contacting us directly.
  • Data Portability: In certain circumstances, you may request that we provide you with a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

 

Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

 

Children’s Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

 

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the last revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Pentanik (Corporate Office)

46 Sewrapara (3rd Floor)

Mirpur, Dhaka-1216

E-Mail: info@pentanik.com 

Cell: 01856111313

 

We are committed to resolving any privacy concerns you may have and will respond to your inquiries promptly.

 

International Data Transfers

If you are accessing our services from outside Bangladesh, please be aware that your information may be transferred to and processed in Bangladesh, where our servers and central database are located. The data protection laws in Bangladesh may differ from those in your country of residence. By using our services, you consent to the transfer of your personal information to Bangladesh and the application of Bangladeshi laws.

 

Consent

By using our website, purchasing our products, or interacting with us, you consent to the collection, use, and sharing of your information as described in this privacy policy. If you do not agree with this policy, please refrain from using our services.

 

Governing Law

This privacy policy is governed by the laws of Bangladesh. Any disputes arising from this policy or your use of our services will be resolved in accordance with the laws of Bangladesh and subject to the exclusive jurisdiction of the courts of Bangladesh.

 

Acknowledgment

By accessing and using our website and services, you acknowledge that you have read and understood this privacy policy and agree to its terms and conditions.

 

Effective Date

This privacy policy is effective as of [Effective Date] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

 

Final Remarks

Your privacy is important to us, and we are committed to safeguarding your personal information. We thank you for your trust in Pentanik and strive to maintain that trust by handling your data with the utmost care and respect.

This privacy policy ensures that Pentanik complies with privacy laws and maintains transparency with customers regarding the handling of personal data. It is essential for the trust and security of our valued customers.